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“RETURNS”

 

DELIVERY, RETURN AND EXCHANGE

 

The defects produced in the transport that are only appreciable after unpacking the product must be communicated within the first 24 hours from the reception of the order as indicated above, indicating the order number, damages caused in the product and urging the return Of the product concerned and thereby replacing it with a new one or reimbursing the price paid for it. Pecos Mutantes will examine it and inform you if it has the right to be substituted. There will be no return of products that are not in the same conditions in which they were received, or that have been used beyond the mere opening of the product. The return or replacement of the article will be made as soon as possible and, in any case, within 30 days after the date on which we send you an email confirming that it is appropriate to return or replace the non-conforming article. In these cases, Los Pecos Mutantes will return the money of the purchase, within a period of 30 days from the reception of the communication of the User requesting the return. This will be done in the same payment method that was used to pay the purchase, or through a bank transfer to the account indicated by the User.

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