Lospecosmutantes.com sends the orders to its clients through different companies of transport of recognized national and international prestige. The delivery date at the user’s home depends on the availability of the chosen product and the area of shipping, being the delivery time of 3-5 working days for orders with delivery in the Peninsula, and 3 to 7 business days In the rest of Spain. For orders with a delivery address abroad the period will be one to two weeks. The indicated transport times are indicative.
1.1 SHIPMENTS IN SALES
On sale, delivery times within the Peninsula can be up to 7 working days and more than 7 working days in the Islands and outside Spain.
1.2 FREE SHIPPING IN THE PENINSULA
In the peninsula (Spain and Portugal) the shipping costs are 3 euros. For island orders, shipping costs appear on the Web at the time of ordering and prior to the order confirmation.
1.3 SHIPPING EXPENSES OUTSIDE THE PENINSULA
The costs of shipping outside the peninsula and abroad do not include the customs expenses that may be incurred at destination, as well as the IGIC. These expenses will have to be paid on the reception of the order and will be assumed by the client. The delivery is considered to have been made since the product is made available to the Customer by the carrier and the recipient signs the receipt of the delivery. It is up to the recipient to verify the products at the reception of them and to expose all qualifications and claims that may be justified. If, at the time of delivery, it is clearly visible, Shipping packaging or the packaging of a product, that a product has defects caused by damage to the conveyance or, in the same way, Error in the merchandise received, the Customer must indicate it in the delivery note, and communicate it to Los Pecos Mutantes by email to the address firstname.lastname@example.org or in the phone. +34 639 92 00 92 within 24 hours of receipt of the order in order to be able to request the return of the affected product (s) and thus the replacement by a new one or a refund of the price paid for the same.